FAQs for Employer
How do I post a job or project on the platform?
Is it free to post a job or project?
How do I find the right freelancer for my project?
How long does it take for my job post to be approved?
Job posts are usually reviewed and approved by our admin team within hours.
Can I edit my job post after submitting it?
Yes, you can edit your job post affter it is approved.
How do I manage ongoing projects and communication with freelancers?
You can use our built-in messaging system and project dashboard to manage communication, milestones, and progress.
What payment methods are supported?
We support major payment methods including credit/debit cards, PayPal, Upi and bank transfers.
Is there a fee for hiring freelancers?
Platform fees may apply on payments to freelancers Around 5% Your Project Amount.
How do I ensure the quality of work?
You can set milestones, request samples, and use our rating system to hire verified and high-rated freelancers.
Can I hire multiple freelancers for the same project?
Yes, you can hire multiple freelancers if your project requires various skill sets.
How do I handle disputes or issues with a freelancer?
Our support team is available to mediate disputes and ensure fair resolution for both parties.
Can I invite freelancers directly to my job post?
Yes, you can search and invite freelancers who match your project requirements directly.
Are freelancers on your platform verified?
Yes, freelancers go through a verification process including ID and portfolio checks.
How do I close or delete a job post?
Go to your dashboard, select the project, and choose the option to close or delete the post.
Can I repost a job or project?
Yes, you can easily repost a completed or expired job from your dashboard.
Do you offer support for building job descriptions?
Can I save freelancer profiles for future use?
Is there a mobile app to manage my jobs and freelancers?
How do I leave a review for a freelancer?
After the project is completed, you’ll be prompted to rate and review the freelancer based on performance.
Can I request NDA agreements or contracts?
Yes, you can upload your own or use our built-in contract tools to ensure project confidentiality.
How do I verify my account?
After signing up, check your email for a verification link or code to activate your account.
Can I edit my profile later?
Yes, you can update your company or personal profile anytime from your dashboard.
Is my data safe on your platform?
Yes, we follow strict data protection policies to ensure your information is secure.
Can I post urgent or quick-turnaround jobs?
Yes, just mention the urgency clearly in the project description and deadline.
How do I receive proposals?
Freelancers will send proposals after your job is live. You’ll receive notifications via email or dashboard.
Is my payment secure?
Yes, all payments are processed through encrypted and secure gateways.
Can I get a refund if the freelancer doesn’t deliver?
In cases of disputes, our support team will review and handle refund eligibility.
How do I track the progress of my project?
Use the dashboard to monitor updates, milestones, and freelancer messages.
Can I share files with freelancers?
Yes, our platform allows secure file sharing within each project space.
What if the freelancer misses a deadline?
You can discuss extensions or open a dispute if necessary.
FAQs for Freelancers
How do I create a freelancer account?
Is creating a freelancer account free?
Can I update my profile later?
How do I verify my email or phone number?
After signing up, you’ll receive a verification code or link via email or SMS.
Is my information safe on your platform?
Yes, we use secure protocols to protect your data and privacy.
How do I post a service or gig?
Go to your dashboard, click “Add Service” or “Post Gig,” and enter your offerings, pricing, and delivery time.
Can I apply for multiple jobs or projects?
Yes, you can apply to as many relevant jobs/projects as you like.
What should I include in my job proposal?
A clear summary of your skills, past experience, your approach to the project, and your rate.
How do I get noticed by employers?
Maintain a complete profile, showcase past work, and submit personalized proposals.
Can I work on multiple projects at once?
Yes, you can manage multiple projects simultaneously through your freelancer dashboard.
How do I get paid?
Is there a minimum payout threshold?
Are there any platform fees?
How soon do I get paid after submitting work?
Once the employer approves your work, payment is released as per the agreed milestone.
Can I receive tips from clients?
Yes, some clients may choose to send tips for exceptional work.
How do I maintain a good reputation?
Deliver quality work on time, communicate clearly, and maintain professionalism.
Can I get repeat clients?
Yes, satisfied clients often rehire freelancers for future projects.
How do reviews work?
After project completion, both freelancers and employers can rate and review each other.
What if I face issues with a client?
You can report the issue or raise a dispute through our support system.
Can I delete or pause my account?
Yes, you can temporarily pause or permanently delete your account from the settings menu.